PRIVACY POLICY

This Privacy Policy describes how Lisamolo ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://lisamolo.com (the "Site"), or otherwise interact with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" means the user of the Services, whether you are a customer, a website visitor, or another individual whose data we collect.

Please read this Privacy Policy carefully.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updated version will be posted on the Site with a revised effective date.

How We Collect and Use Your Personal Data

We collect personal information from various sources to provide and improve our Services.

Information You Provide Directly

Contact details (name, address, email address, phone number)
Order information (billing and shipping address, payment confirmation)
Account information (username and password, if applicable)
Communications (messages sent to customer support)

Information Collected Automatically ("Usage Data")

Device and browser information
IP address
Interaction data (pages visited, clicks, browsing behaviour)
Information collected through cookies, pixels, tags, and similar technologies

Information from Third Parties

We may receive information from:

Service providers, including Shopify and payment processors
Shipping and fulfilment partners
Advertising and analytics partners

How We Use Your Personal Data

We use your personal information to:

Process and fulfil your orders
Manage your account
Provide customer support
Improve and optimise our website and services
Prevent fraud and maintain security
Communicate with you regarding your orders, customer service enquiries, and marketing communications where permitted by law

Legal Basis (For EEA and UK Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on:

The performance of a contract (Article 6(1)(b) GDPR)
Compliance with legal obligations
Legitimate interests (Article 6(1)(f) GDPR), such as improving our services and preventing fraud
Your consent, where required by law

Cookies

We use cookies and similar technologies to enhance your experience and ensure the proper functioning of the Site.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

Disclosure of Your Data

We may share your personal information with:

Service providers involved in payment processing, shipping, hosting, customer support, and analytics
Advertising and marketing partners
Professional advisers and affiliates where necessary
Government authorities or legal entities when required by law

We do not sell your personal information.

Data Retention

We retain your personal data only for as long as necessary to:

Maintain your account
Provide our Services
Fulfil contractual obligations
Comply with legal and tax requirements
Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent
Right to lodge a complaint with your local supervisory authority

To exercise any of these rights, please contact us using the details below.

Children's Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it.

International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. Where required by law, we use appropriate safeguards, including Standard Contractual Clauses, to ensure your personal data remains protected.