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Terms of Service

Maison de Laurent

Last updated: 12-Feb-26

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1. Company Information

This website is operated by Maison de Laurent ("we", "us", "our").

Business details:

Company Name: Maison de Laurent
Email: maisondelaurent@hotmail.com
Company Registration Number: 97838306

By accessing or purchasing from our website, you agree to be bound by these Terms of Service.

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2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age;

• You are legally capable of entering into binding contracts;

• The information you provide is accurate and complete.

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3. Products

We make every effort to ensure that:

• Product descriptions are accurate;

• Images reflect the actual product;

• Prices are correct at the time of publication.

However, slight variations in colour or appearance may occur due to screen settings.

All products are subject to availability.

We reserve the right to:

• Limit quantities

• Discontinue products

• Refuse or cancel orders where necessary

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4. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable unless stated otherwise.

Delivery charges are shown separately during checkout.

We accept the payment methods displayed at checkout. Payment must be received in full before dispatch.

If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

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5. Order Acceptance

After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

A legally binding contract is formed only when your order is dispatched.

We reserve the right to refuse any order for reasons including:

• Suspected fraud

• Pricing errors

• Product unavailability

• Payment issues

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6. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

Maison de Laurent is not responsible for delays caused by:

• Courier services

• Customs processes

• Force majeure events

Risk of loss passes to you upon delivery.

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7. Your Right to Cancel (Cooling-Off Period)

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 30 days of receiving your goods.

To exercise your right to cancel, you must notify us in writing within this period.

Returned goods must:

• Be unused

• Be in original condition

• Include original packaging

Refunds will be processed within 14 days of receiving the returned goods.

Delivery costs will be refunded in accordance with UK law. Return shipping costs are the responsibility of the customer unless the item is faulty.

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8. Faulty or Misdescribed Goods

Under the Consumer Rights Act 2015, you are entitled to goods that are:

• Of satisfactory quality

• Fit for purpose

• As described

If goods are faulty, you may be entitled to:

• A repair

• A replacement

• A refund

Please contact us immediately if you believe an item is defective.

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9. Intellectual Property

All content on this website, including:

• Logos

• Text

• Images

• Product descriptions

• Branding

is the property of Maison de Laurent and may not be reproduced without written consent.

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10. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

Our total liability shall not exceed the purchase price of the goods.

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11. Privacy

We process personal data in accordance with UK GDPR and our Privacy Policy.

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12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Changes to These Terms

We reserve the right to update these Terms at any time. The latest version will always be available on our website.